Biji999 Privacy Policy – biji999 Member Personal Data Protection

Biji999 collects your personal information through several means — when you register an account, use the platform, contact customer support, or make a financial transaction. The following are the main categories of information we collect:

We only collect information necessary for legitimate purposes and do not collect excessive or irrelevant data beyond what is required to operate the platform.

Biji999 uses collected information for specific, lawful, and transparent purposes. We do not use your data for unrelated purposes without your consent.

• Process account registration and verify your identity through the KYC process.
• Process deposits, withdrawals, and all financial transactions within the biji999 platform.
• Provide gaming services, track account progress, and manage bonuses.
• Detect and prevent fraud, money laundering, and platform abuse.
• Comply with applicable legal and regulatory requirements, including PDPA 2010.
• Deliver effective customer support and resolve complaints.
• Analyse usage patterns to improve our products and user experience.
• Send account-related communications, transaction notifications, and security updates.

Your data security is a responsibility that biji999 takes very seriously. We implement a range of technical and organisational measures to protect your personal information from unauthorised access, loss, alteration, or disclosure.

• 256-bit SSL encryption for all data transmitted between your device and biji999 servers.
• Passwords are stored using strong hashing algorithms — your password is never stored in plain text.
• Two-factor authentication (2FA) is available for all accounts to add an extra layer of security.
• Continuous security system monitoring to detect suspicious activity.
• Internal access to sensitive data is limited strictly to staff who require it to perform their duties.
• Periodic security audits conducted by independent third parties to verify the effectiveness of our protection measures.

Biji999 does not sell, rent, or trade your personal data to any third party for their marketing purposes. Data sharing only occurs in limited and lawful circumstances as follows:

• Payment Providers: Information required to process deposits and withdrawals is shared with registered and regulated payment service providers.
• Game Providers: Game session data that must be shared with third-party game providers to ensure services function correctly.
• Authorities: Information required by law, court order, or competent authorities.
• Affiliated Companies: Entities within the biji999 group involved in delivering platform services.

All third parties we work with are required to meet data protection standards equal to or higher than our own. Strict data protection agreements bind all our third-party partners.

Biji999 uses cookies and similar tracking technologies to enhance the user experience, analyze website performance, and ensure account security.

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. Cannot be disabled.
• Analytics Cookies: Help us understand how users interact with the platform for improvement purposes.
• Preference Cookies: Store your personal settings such as language and display theme.
• Security Cookies: Used to detect suspicious activity and protect your account.

Financial information is among the most sensitive data we handle. biji999 applies the highest industry security standards to ensure all your financial information remains protected.

• Bank account numbers and eWallet details are stored in encrypted form and are only accessible by designated payment processing systems.
• KYC documents (MyKad copy, passport, utility bill) are stored in systems protected by strict access controls and retained only for the period required by law.
• Your transaction history is retained for audit and legal compliance purposes, including AML (Anti-Money Laundering) requirements.
• biji999 does not store full credit or debit card details in our systems — card processing is handled through PCI DSS-compliant payment gateways.

The KYC process we conduct is to protect your own account security and ensure the platform remains free from abuse. KYC information is not used for any purpose other than identity verification and legal compliance.

As a biji999 member and an individual protected under Malaysia's PDPA, you have several important rights regarding your personal data:

Biji999 retains your personal data only for as long as necessary for the purposes stated in this Policy or as required by applicable law.

• Active account data is retained for as long as your account remains active and for the required period following closure.
• Financial transaction records are retained for a minimum of 7 years in compliance with Malaysia's financial regulations and AML requirements.
• KYC documents are retained for a minimum of 5 years after the business relationship ends.
• Customer service communication logs are retained for 2 years for quality and audit purposes.

Once the retention period expires or the processing purpose is no longer relevant, your data will be securely deleted or anonymised in accordance with established procedures.

Biji999 is an exclusive platform for adults aged 18 and above. We do not knowingly collect personal data from children or minors.

• Registration by individuals under 18 years of age is strictly prohibited.
• The KYC process includes age verification as a protective measure.
• If we discover that a child's data has been collected unintentionally, it will be deleted immediately.

Biji999 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new platform features.

Whenever a material change is made, we will display the updated amendment date at the top of this page. For significant changes, we will notify you via your registered email or an in-platform notification.

If you have any questions, concerns, or wish to exercise your personal data rights, please contact the biji999 team through the following channels:

• Live Chat 24/7 — The fastest way to reach us via the chat icon within the biji999 platform.
• Privacy Email: [email protected] — For written requests and detailed enquiries.
• Section FAQ — For answers to frequently asked questions about privacy and account security.

The biji999 privacy team handles every enquiry seriously and within a reasonable timeframe. All privacy-related communications are treated with strict confidentiality.